Book With Confidence

If you are no longer able to travel due to COVID-19 related developments, or if we have to cancel your booking for reasons beyond our control, there will be no cancellation charge. Please be aware that where your request to amend a booking is not linked to COVID-19 developments, the normal cancellation policy will apply.

We will be offering self-check-in (or face to face check-in on request) and contactless payments.

Guests will be offered room-only rates and set breakfast times in the dining room.

We already employ best practice cleaning and sanitisation procedures, but we will be seeking to increase these in line with Government guidelines.

We will maintain social distancing.

While we are doing this for you, we also ask that you play your part in keeping everyone safe. Any member of staff who displays symptoms of coronavirus will not be allowed inside Victoria House and we would ask that you show the same consideration to us. If you are displaying any symptoms of coronavirus, please stay at home in self-isolation.

This is just a few of the things we are doing and, as we hear the latest Government directives, we will review our procedures and update all guests prior to arrival.

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